Refresher Session
Back in the Game
Shake off the rust
If it’s been a while since you last picked up a racket, the Refresher Session will help you rediscover your game. We’ll revisit the fundamentals, get your muscle memory working again, and help you feel comfortable on court in no time.
This session is perfect for
- Players returning to tennis after months or years away
- Anyone feeling rusty and in need of confidence before joining a game
- Anyone who’s lost confidence and wants structured support to get back into the sport
Key Details
1. Equipment
Bring your own racket or use one of mine. I’ll bring 30–40 pressureless training balls for ball-feeding drills and consistency training.
2. Session Breakdown
We’ll start with a 5-minute warm-up to loosen up, then revisit the core strokes, rallying skills, and movement patterns. Expect a mix of feeding drills and live rallies to shake off the rust and rebuild your confidence.
3. Other Information
Please only book this session if you already have tennis experience, otherwise a coaching session might be more useful. Players are responsible for booking and paying court fees unless otherwise agreed.
How it works
1. Register your interest as a new student
Quick way to share your current level and the best time to organise a session for you.
2. Check For Availability
Please check my availability and court availability before booking sessions.
3. Make Payment
To confirm your booking, payments should be made at least 48 hours before your pre-scheduled session.
4. Book Court
Players are responsible for booking and paying court fees unless otherwise agreed.
6. Attend Session
Lets have fun and enjoy playing tennis.
Refunds & Session Expiry Date
If you change your mind a refund is available within 14 days of making payment.
However, if a session is scheduled to take place within this 14-day period, refunds will only apply if the session is cancelled within the required notice period (see our Cancellation Policy).
No refunds will be issued if the session is missed or cancelled due to player fault. Please refer to our FAQ for more details on cancellations and player responsibilities.
More Options
Coaching Session
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Single or block booking session
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Varying price for maximum players
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Better value for money
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Valid for 90 days
Beginner Basics
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5 x 1 hour session
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Varying price for maximum players
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Two part structured programme
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Valid for 120 days
Bulk Booking
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10 x 1 hour session
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Varying price for maximum players
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Mix & match sessions
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Valid for 180 days
Frequently Asked Questions
How do I check availability?
New players should register as a student first.
I’ll aim to get back to you within 48 hours to confirm times.
When do I need to pay?
Payment is due at least 48 hours before your first session.
If payment isn’t received, your session will be cancelled; court fees (if any) will not be reimbursed.
Who books the tennis courts?
By default, players book and pay for courts using the LTA website or free Booker App.
Please check with me before booking, as some venues restrict coaching.
How far do you travel?
I’m based in East Ham (Zone 3) and normally travel up to 40 minutes by public transport.
Exceptions may be possible, just ask.
What should I bring or wear?
1. Comfortable sports clothing.
2. Sports shoes only (no barefoot, sandals, sliders, heels, or Crocs). Unsafe footwear may lead to cancellation without credit/refund.
3. A tennis racket (or one can be provided).
4. A water bottle.
5. Any medication you need (e.g., inhalers, EpiPens, insulin/gel packs). This is part of our duty of care to keep you safe.
What if it rains or is too hot?
Sessions may be cancelled up to 3 hours before start if heavy rain or unsafe heat (30°C+ between 11am–3pm) is forecast.
Cancelled sessions will be credited for re-booking.
If weather turns unsafe mid-session, the coach may stop play. Remaining time may be credited at the coach’s discretion.
Court fees are not normally refunded for weather. Please check with the court provider.
What if I’m late?
Player late: Send a message or call the coach. The session continues for the remaining time. If you arrive more than 30 minutes late without any notification, the session is cancelled and counted as used.
Coach late: Notify player by message or call. If the coach can’t extend, they’ll offer a discount code, credit or make up the time at future sessions. This will be at the coach’s discretion.
What if I need to cancel?
Cancel 24+ hours before session start time then you will receive credit to re-book.
Cancel less than 24 hours or no-show then no credit/refund (unless agreed at the coach’s discretion).
Private group sessions:
1. Lead booker to inform coach that whole group wants to cancel. If proper notice (as highlighted above) is given then credit will be provided.
2. If only 1 player cancels, but the remaining players want to play then the session will still run if lead booker of the group confirms. No partial credit/refund will be given to the player that is unable to make it.
What if I can’t use my remaining sessions?
Unused sessions after expiry are lost (“use it or lose it”).
Expiry periods start from receipt of payment:
Single session → 60 days
Block booking → 90 days
Beginner course → 120 days
Bulk booking → 180 days
If you can’t use your sessions, we’ll review the situation on a case by case basis. Sessions are transferrable but please get prior approval from coach. If this is not an option for you, then a partial refund may be offered with a 50% penalty fee plus a £15 admin fee.
Can I transfer my session to someone else?
Yes, sessions may be transferred to a family member or friend with prior approval.
This must be arranged at least 24 hours before the session.
Why might my session be cancelled?
1. Payment not made on time.
2. Player cancellation.
3. Unsafe weather conditions.
4. Coach cancellation (e.g., illness, logistical issues, low attendance for social sessions).
5. Safety reasons (inappropriate footwear or missing medication)
What if the coach cancels?
If the coach cancels with 24+ hours’ notice then credit is given to re-book. Court fees will be reimbursed if you can’t claim from the provider (evidence required).
Cancelled with less than 24 hours’ notice then credit given plus full court fee’s reimbursement.
Do you offer refunds?
Yes, within 14 days of payment (sessions) or 14 days of delivery (products).
After that, only credits or partial refunds may be offered at the coach’s discretion.
Refunds go to the original payment method and may take up to 14 business days.
